Service Delivery
We shall inform you by e-mail when the VPS server becomes available. Invoicing shall begin on the effective date of the online launching of the VPS server. The server shall become available within a maximum 24 hours of the effective payment date by your purchase order. Every reasonable effort is made by us to maintain the uninterrupted operation of your Services.
OBLIGATIONS AND LIABILITIES
The Responsibility of Security and Protection
- You take full responsibility about choosing high secure passwords and for maintaining the security for them. You assume all the risks about the consequences resulting from the loss of such password(s).
The insurance Security of your services is your full responsibility. So make sure that you are applying these steps on your product or services. Use the security tools like firewall and anti vierous etc. Update the system periodically, back up your data and secure all your software.
The Responsibility of your activities
Your activities is your full responsibility so only you assume all the risks resulting from the way of using the following:
- The products, websites hosted and services on your VPS server.
- The content of information transmitted, posted or collected, used, and updated.
- All the files, including address files.
- The shared hosting services and all contents of your web sites contents.
The customer shall agrees and acknowledges to
He is a subject to the laws applicable in the territory on which the equipment are installed.
“STS Host and Tech INC” has the right to suspend his service if it is used for a prohibited activity at the place of physical location of the equipment provided by us.
You agree that the same right applies on IP addresses and the Customer acknowledges “STS Host and Tech INC” right to suspend an IP if it is used for a prohibited activity at the place of registration of the IP. So We may suspend all the IP address of the Customer registered in the same location.
About Rights
We reserves the right to undertake checks to ensure that the Services are being used by the Customer in accordance with this Contract.
- You shall pay for any license or right to use, either provided by us, or with a third party, failing which, “STS Host and Tech INC” reserves the right to suspend the service without prior notice.
- “STS Host and Tech INC” has right to suspend the Services (without prior notification) in accordance with the provisions set out in the Terms and Conditions, and if the Customer is in breach of any of terms and conditions, any applicable laws and regulations in force, orany applicable third party rights whatsoever.
Outgoing Traffic Terms
NO Spam or fraudulent e-mails: We do not tolerate the transmission of these emails. We monitor all traffic to and from our web servers for indications of spamming. When we face this case we shall inform you by e-mail and block the Server’s SMTP port. If you solve the case then you may request unblocking of the SMTP port through send e-mail to us.
Any new e-mail identified as spam will entail a new blocking of the SMTP port by us for a longer period to be determined at our reasonable discretion
If we block the SMTP three times because of spam or traffic violation , we reserve the right to deny any new request for the unlocking of the SMTP port.
DOS and DDOS Attack protection’s Terms
“STS Host and tech INC” offers the customers the protection against any type of DDoS attacks including Denial of Service (DOS) or Distributed Denial of Service (DDOS).
Depending on the nature and complexity of this Protection Service, you agree that:
- “STS Host and Tech INC” does not subject to an obligation of means.
- We may not detected the attack by the tools in place, and that the tools developed do not prevent the operation of the Service to be interrupted.
In case of other computer attacks such as SQL injection, brute-force, security vulnerabilities’ exploitation etc, it is the sole responsibility of you to protect the server for those kind of attacks.
Prohibited Activities On VPS
“STS Host And Tech INC” will proceed immediate suspension (without notice) if one of the following (including but not limited) services or activities found on the server :
- IRC servers.
- Traffic Exchange, HitLeap, Automated Browsing, Crawlers, iMarcos, AutoSurf etc.
- Pirated Content / Warez / Illegal Downloads/Uploads.
- IP Scanners / Port Scanning / Bruteforce Programs.
- Email Spamming of any type.
- Investment Sites (HYIP, FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi, MLM/Pyramid Scheme).
- Lottery / Gambling Sites.
- MUDs / RPGs / PBBGs.
- Sites promoting hacking / illegal activities.
- Bank Debentures / Bank Debenture Trading Programs.
- Fraudulent / Phishing / Replica Sites.
- Public Proxies / Public VPNs / TOR Exit / Anonymizers.
- TeamSpeak / Mumble.
- Crypto Mining.
- Virtual Currency Mining (including but not limited to bitcoin).
- DDoS-prone applications or booters / flood scripts / IP spoofing.
- Open DNS resolvers / recursors.
- Cracking tools / illegal software key generators.
- Public Game Servers.
- File hosting services.
- Cardsharing (CCCam or equivalent).
- P2P or file-sharing networks.
- Making any files or links that breach third party intellectual property rights publicly available via websites hosted on their Instance.
- Hosting of an abusive content (Copyright).
Refund Policy
NONE of the VPS server modules and products fees are refundable , excluding section 1 of this terms, in event of failing of delivering from “STS Host And Tech INC”.
Support
Due to the specificity of the Service, Customers are fully in charge of the management and maintenance of their VPS. However, if they need assistance or want to leave this task to our highly-qualified administrators department, they can avail of our Managed Support service available on request.
The 24-hour, 7 seven days a week Support offered by STS Host And Tech INC relates to hardware and network support only.
$14.99
$19.99
$32.99
