{"id":17346,"date":"2021-12-02T14:16:28","date_gmt":"2021-12-02T14:16:28","guid":{"rendered":"https:\/\/hostandtech.com\/help\/?p=17346"},"modified":"2021-12-25T00:14:07","modified_gmt":"2021-12-25T00:14:07","slug":"how-to-enable-disable-spam-box-within-cpanel","status":"publish","type":"post","link":"https:\/\/hostandtech.com\/help\/manage-emails\/how-to-enable-disable-spam-box-within-cpanel\/","title":{"rendered":"How To Enable\/Disable Spam Box Within cPanel"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"17346\" class=\"elementor elementor-17346\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-df72066 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"df72066\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cbab369\" data-id=\"cbab369\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2486f26 elementor-widget elementor-widget-text-editor\" data-id=\"2486f26\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In this article, we will show you how to How To Enable\/disable Spam Box within cPanel. And how how does Spam Box know to move certain emails to the Spam Box folder.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-023276e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"023276e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-44b13cd\" data-id=\"44b13cd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e85f135 elementor-widget elementor-widget-text-editor\" data-id=\"e85f135\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>What Is Spam Box And How Does It Work?<\/h2><p>Spam Box Powered by Apache SpamAssassin. It&#8217;s a powerful tool within cPanel that helps protect your email (and if you&#8217;re a reseller, your customers) from unwanted spam.<\/p><p>The spam box excludes all unsolicited email, and puts them in another folder, that can be emptied at any time. This also gives you the ability to review the folder for any emails that have possibly been erroneously marked as spam and to place them back within your inbox. Unlike the Auto-Delete option, which will delete all emails it deems as spam and they cannot be recovered.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e529884 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e529884\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f41683e\" data-id=\"f41683e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-537a6f7 elementor-widget elementor-widget-text-editor\" data-id=\"537a6f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>How To Enable\/Disable Spam Box in cPanel?<\/h2><h3>Enable Spam Box:<\/h3><p>To enable spam box in cPanel, follow these steps:<\/p><ul><li>Firstly, login to cPanel.<\/li><li>Navigate to <strong>Email<\/strong> section. And click on <strong>Spam Filter<\/strong>.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bec3d2f elementor-widget elementor-widget-image\" data-id=\"bec3d2f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"216\" src=\"https:\/\/hostandtech.com\/help\/wp-content\/uploads\/2021\/12\/Spam-Filter-e1640080911606-768x216.png\" class=\"attachment-medium_large size-medium_large wp-image-17375\" alt=\"Spam Box\" srcset=\"https:\/\/hostandtech.com\/help\/wp-content\/uploads\/2021\/12\/Spam-Filter-e1640080911606-768x216.png 768w, https:\/\/hostandtech.com\/help\/wp-content\/uploads\/2021\/12\/Spam-Filter-e1640080911606-300x85.png 300w, https:\/\/hostandtech.com\/help\/wp-content\/uploads\/2021\/12\/Spam-Filter-e1640080911606-1024x289.png 1024w, https:\/\/hostandtech.com\/help\/wp-content\/uploads\/2021\/12\/Spam-Filter-e1640080911606.png 1047w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2cf986e elementor-widget elementor-widget-text-editor\" data-id=\"2cf986e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Toggle on <strong>Move New Spam To A Separate Folder<\/strong> (Spam Box).<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f5198c elementor-widget elementor-widget-image\" data-id=\"4f5198c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"142\" src=\"https:\/\/hostandtech.com\/help\/wp-content\/uploads\/2021\/12\/Enable-Spam-Box-e1640081014897-768x142.png\" class=\"attachment-medium_large size-medium_large wp-image-17394\" alt=\"Enable Spam Box\" srcset=\"https:\/\/hostandtech.com\/help\/wp-content\/uploads\/2021\/12\/Enable-Spam-Box-e1640081014897-768x142.png 768w, https:\/\/hostandtech.com\/help\/wp-content\/uploads\/2021\/12\/Enable-Spam-Box-e1640081014897-300x55.png 300w, https:\/\/hostandtech.com\/help\/wp-content\/uploads\/2021\/12\/Enable-Spam-Box-e1640081014897-1024x189.png 1024w, https:\/\/hostandtech.com\/help\/wp-content\/uploads\/2021\/12\/Enable-Spam-Box-e1640081014897.png 1282w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3dbc256 elementor-widget elementor-widget-text-editor\" data-id=\"3dbc256\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>After that, the toggle box will turn blue, and a green message will appear saying Success: Spam Box has been enabled. in the upper right-hand corner. Like the picture below:<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a326e3 elementor-widget elementor-widget-image\" data-id=\"0a326e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"122\" src=\"https:\/\/hostandtech.com\/help\/wp-content\/uploads\/2021\/12\/Enabled-Spam-Box-e1640087540122-768x122.png\" class=\"attachment-medium_large size-medium_large wp-image-17401\" alt=\"Enabled Spam box\" srcset=\"https:\/\/hostandtech.com\/help\/wp-content\/uploads\/2021\/12\/Enabled-Spam-Box-e1640087540122-768x122.png 768w, https:\/\/hostandtech.com\/help\/wp-content\/uploads\/2021\/12\/Enabled-Spam-Box-e1640087540122-300x48.png 300w, https:\/\/hostandtech.com\/help\/wp-content\/uploads\/2021\/12\/Enabled-Spam-Box-e1640087540122-1024x163.png 1024w, https:\/\/hostandtech.com\/help\/wp-content\/uploads\/2021\/12\/Enabled-Spam-Box-e1640087540122.png 1417w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5fdc3d2 elementor-widget elementor-widget-text-editor\" data-id=\"5fdc3d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>You enabled the Spam Box.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8a5fc9f elementor-widget elementor-widget-text-editor\" data-id=\"8a5fc9f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>cPanel Disable Spam Box:<\/h3>\nTo disable spam box in cPanel, follow these steps:\n<ul>\n \t<li>Firstly, login to cPanel.<\/li>\n \t<li>Navigate to <strong>Email<\/strong> section. And click on <strong>Spam Filter<\/strong>.<\/li>\n \t<li>Toggle of <strong>Move New Spam To A Separate Folder<\/strong> (Spam Box.)<\/li>\n \t<li>After that, the toggle box will turn grey, and a message will appear saying Success: Spam Box has been disabled. in the upper right-hand corner.<\/li>\n \t<li>You disabled the Spam Box.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-96e85cf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"96e85cf\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a635e46\" data-id=\"a635e46\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-73bea88 elementor-widget elementor-widget-text-editor\" data-id=\"73bea88\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>How To Clear A Spam Box in cPanel?<\/h2><ul><li>Firstly, login to cPanel.<\/li><li>Navigate to <strong>Email<\/strong> section. And click on <strong>Spam Filter<\/strong>.<\/li><li>Click on <strong>configure Spam Box settings<\/strong>. Under Move New Spam To A Separate Folder.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec7eca9 elementor-widget elementor-widget-image\" data-id=\"ec7eca9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"105\" src=\"https:\/\/hostandtech.com\/help\/wp-content\/uploads\/2021\/12\/Spam-Box-Settings-e1640105439946-768x105.png\" class=\"attachment-medium_large size-medium_large wp-image-17435\" alt=\"spam box settings\" srcset=\"https:\/\/hostandtech.com\/help\/wp-content\/uploads\/2021\/12\/Spam-Box-Settings-e1640105439946-768x105.png 768w, https:\/\/hostandtech.com\/help\/wp-content\/uploads\/2021\/12\/Spam-Box-Settings-e1640105439946-300x41.png 300w, https:\/\/hostandtech.com\/help\/wp-content\/uploads\/2021\/12\/Spam-Box-Settings-e1640105439946-1024x140.png 1024w, https:\/\/hostandtech.com\/help\/wp-content\/uploads\/2021\/12\/Spam-Box-Settings-e1640105439946.png 1409w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b94aa75 elementor-widget elementor-widget-text-editor\" data-id=\"b94aa75\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>After that, navigate to the <strong>Clear Spam Box<\/strong> section of the page. Click on the <strong>Empty The Spam Box<\/strong> option to clear the Spam Box.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c9c2e1 elementor-widget elementor-widget-image\" data-id=\"6c9c2e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"345\" src=\"https:\/\/hostandtech.com\/help\/wp-content\/uploads\/2021\/12\/empty-Spam-Box-768x345.png\" class=\"attachment-medium_large size-medium_large wp-image-20301\" alt=\"empty Spam Box\" srcset=\"https:\/\/hostandtech.com\/help\/wp-content\/uploads\/2021\/12\/empty-Spam-Box-768x345.png 768w, https:\/\/hostandtech.com\/help\/wp-content\/uploads\/2021\/12\/empty-Spam-Box-300x135.png 300w, https:\/\/hostandtech.com\/help\/wp-content\/uploads\/2021\/12\/empty-Spam-Box-1024x461.png 1024w, https:\/\/hostandtech.com\/help\/wp-content\/uploads\/2021\/12\/empty-Spam-Box.png 1254w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b228eac elementor-widget elementor-widget-text-editor\" data-id=\"b228eac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>If you have a reseller account, you can clear all of your account\u2019s Spam Box folders at once. To clear all folders at once, click on the Empty all Spam Box Folders button which should be to the right of the button to clear an individual account\u2019s Spam Box.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a5405ba elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a5405ba\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3a0de0b\" data-id=\"3a0de0b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7c8ae9c elementor-widget elementor-widget-text-editor\" data-id=\"7c8ae9c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>cPanel Spam Threshold Score<\/h2><p>Every email is rated according to the Spam Threshold Score, on a scale of 1 (aggressive) to 10 (passive).<\/p><p>If the system calculates a spam score for a message that meets or exceeds the Spam Threshold Score setting, the system marks the message as spam. A lower spam threshold score, such as a 1, is aggressive and labels many messages as spam, including messages that may not be spam. However, a higher value, such as a 10, is passive and only labels messages that are obviously spam.<\/p><p>Visit our <a href=\"https:\/\/hostandtech.com\/help\/category\/manage-emails\/\" target=\"_blank\" rel=\"noopener\">Manage Emails<\/a> section for more information about managing emails in cPanel.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1bc9c05 elementor-widget elementor-widget-elementor-faq-schema\" data-id=\"1bc9c05\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementor-faq-schema.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t                                    <script type=\"application\/ld+json\">\n                    {\n                        \"@context\": \"https:\/\/schema.org\",\n                        \"@type\": \"FAQPage\",\n                        \"mainEntity\": [\n                         {\n                            \"@type\": \"Question\",\n                            \"name\": \"What Is Spam Box?\",\n                            \"acceptedAnswer\": {\n                                \"@type\": \"Answer\",\n                                \"text\": \"&lt;p&gt;Spam Box Powered by Apache SpamAssassin. It&#039;s a powerful tool within cPanel that helps protect your email (and if you&#039;re a reseller, your customers) from unwanted spam.&lt;\/p&gt;\"\n                            }\n                                                    },\n                                             {\n                            \"@type\": \"Question\",\n                            \"name\": \"How Does Spam Box Work?\",\n                            \"acceptedAnswer\": {\n                                \"@type\": \"Answer\",\n                                \"text\": \"&lt;p&gt;The spam box excludes all unsolicited email, and puts them in another folder, that can be emptied at any time. This also gives you the ability to review the folder for any emails that have possibly been erroneously marked as spam and to place them back within your inbox.&lt;\/p&gt;\"\n                            }\n                                                    },\n                                             {\n                            \"@type\": \"Question\",\n                            \"name\": \"How To Enable Spam Box in cPanel?\",\n                            \"acceptedAnswer\": {\n                                \"@type\": \"Answer\",\n                                \"text\": \"&lt;ul&gt;&lt;li&gt;Login to cPanel.&lt;\/li&gt;&lt;li&gt;Navigate to &lt;strong&gt;Email&lt;\/strong&gt; section. And click on &lt;strong&gt;Spam Filter&lt;\/strong&gt;.&lt;\/li&gt;&lt;li&gt;Toggle on &lt;strong&gt;Move New Spam To A Separate Folder&lt;\/strong&gt; (Spam Box).&lt;\/li&gt;&lt;li&gt;After that, the toggle box will turn blue, and a green message will appear saying Success: Spam Box has been enabled. in the upper right-hand corner.&lt;\/li&gt;&lt;li&gt;You enabled the Spam Box.&lt;\/li&gt;&lt;\/ul&gt;\"\n                            }\n                                                    },\n                                             {\n                            \"@type\": \"Question\",\n                            \"name\": \"How To Disable Spam Box within cPanel?\",\n                            \"acceptedAnswer\": {\n                                \"@type\": \"Answer\",\n                                \"text\": \"&lt;ul&gt;&lt;li&gt;Login to cPanel.&lt;\/li&gt;&lt;li&gt;Navigate to &lt;strong&gt;Email&lt;\/strong&gt; section. And click on &lt;strong&gt;Spam Filter&lt;\/strong&gt;.&lt;\/li&gt;&lt;li&gt;Toggle of &lt;strong&gt;Move New Spam To A Separate Folder&lt;\/strong&gt; (Spam Box.)&lt;\/li&gt;&lt;li&gt;After that, the toggle box will turn grey, and a message will appear saying Success: Spam Box has been disabled. in the upper right-hand corner.&lt;\/li&gt;&lt;li&gt;You disabled the Spam Box.&lt;\/li&gt;&lt;\/ul&gt;\"\n                            }\n                                                    },\n                                             {\n                            \"@type\": \"Question\",\n                            \"name\": \"How To Clear A Spam Box in cPanel?\",\n                            \"acceptedAnswer\": {\n                                \"@type\": \"Answer\",\n                                \"text\": \"&lt;ul&gt;&lt;li&gt;Login to cPanel.&lt;\/li&gt;&lt;li&gt;Navigate to &lt;strong&gt;Email&lt;\/strong&gt; section. And click on &lt;strong&gt;Spam Filter&lt;\/strong&gt;.&lt;\/li&gt;&lt;li&gt;Click on &lt;strong&gt;configure Spam Box settings&lt;\/strong&gt;. Under Move New Spam To A Separate Folder.&lt;\/li&gt;&lt;li&gt;After that, navigate to the &lt;strong&gt;Clear Spam Box&lt;\/strong&gt; section of the page. Click on the &lt;strong&gt;Empty The Spam Box&lt;\/strong&gt; option to clear the Spam Box.&lt;\/li&gt;&lt;li&gt;If you have a reseller account, you can clear all of your account\u2019s Spam Box folders at once. To clear all folders at once, click on the Empty all Spam Box Folders button which should be to the right of the button to clear an individual account\u2019s Spam Box.&lt;\/li&gt;&lt;\/ul&gt;\"\n                            }\n                                                    },\n                                             {\n                            \"@type\": \"Question\",\n                            \"name\": \"What Is Spam Threshold Score?\",\n                            \"acceptedAnswer\": {\n                                \"@type\": \"Answer\",\n                                \"text\": \"&lt;p&gt;Every email is rated according to the Spam Threshold Score, on a scale of 1 (aggressive) to 10 (passive).&lt;br \/&gt;If the system calculates a spam score for a message that meets or exceeds the Spam Threshold Score setting, the system marks the message as spam. A lower spam threshold score, such as a 1, is aggressive and labels many messages as spam, including messages that may not be spam. However, a higher value, such as a 10, is passive and only labels messages that are obviously spam.&lt;\/p&gt;\"\n                            }\n                                                    }\n                    ]\n                    }\n                <\/script>\n                    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>In this article, we will show you how to How To Enable\/disable Spam Box within cPanel. And how how does Spam Box know to move certain emails to the Spam Box folder. What Is Spam Box And How Does It Work? Spam Box Powered by Apache SpamAssassin. It&#8217;s a powerful tool within cPanel that helps [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":17375,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[149,251,260],"tags":[2,274,265],"class_list":["post-17346","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cpanel","category-manage-emails","category-whm-cpanel","tag-cpanel","tag-cpanel-email","tag-emails"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Enable\/Disable Spam Box Within cPanel &amp; What is Spam Threshold Score<\/title>\n<meta name=\"description\" content=\"you can Enable\/Disable Spam Box within cPanel by Toggle on\/of Move New Spam To A Separate Folder to protect your email from unwanted spam\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hostandtech.com\/help\/manage-emails\/how-to-enable-disable-spam-box-within-cpanel\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Enable\/Disable Spam Box Within cPanel &amp; What is Spam Threshold Score\" \/>\n<meta property=\"og:description\" content=\"you can Enable\/Disable Spam Box within cPanel by Toggle on\/of Move New Spam To A Separate Folder to protect your email from unwanted spam\" \/>\n<meta property=\"og:url\" content=\"https:\/\/hostandtech.com\/help\/manage-emails\/how-to-enable-disable-spam-box-within-cpanel\/\" \/>\n<meta property=\"og:site_name\" content=\"STS Host and Tech Knowledge base\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/stshostandtech\" \/>\n<meta property=\"article:published_time\" content=\"2021-12-02T14:16:28+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-12-25T00:14:07+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/hostandtech.com\/help\/wp-content\/uploads\/2021\/12\/Spam-Filter-e1640080911606.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1047\" \/>\n\t<meta property=\"og:image:height\" content=\"295\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"HostandTech Support\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Enable\/Disable Spam Box Within cPanel &amp; What is Spam Threshold Score\" \/>\n<meta name=\"twitter:description\" content=\"you can Enable\/Disable Spam Box within cPanel by Toggle on\/of Move New Spam To A Separate Folder to protect your email from unwanted spam\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/hostandtech.com\/help\/wp-content\/uploads\/2021\/12\/Spam-Filter-e1640080911606.png\" \/>\n<meta name=\"twitter:creator\" content=\"@stshostandtech\" \/>\n<meta name=\"twitter:site\" content=\"@stshostandtech\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"HostandTech Support\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/hostandtech.com\/help\/manage-emails\/how-to-enable-disable-spam-box-within-cpanel\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/hostandtech.com\/help\/manage-emails\/how-to-enable-disable-spam-box-within-cpanel\/\"},\"author\":{\"name\":\"HostandTech Support\",\"@id\":\"https:\/\/hostandtech.com\/help\/#\/schema\/person\/141140aea3ea46eb153a44601194d042\"},\"headline\":\"How To Enable\/Disable Spam Box Within cPanel\",\"datePublished\":\"2021-12-02T14:16:28+00:00\",\"dateModified\":\"2021-12-25T00:14:07+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/hostandtech.com\/help\/manage-emails\/how-to-enable-disable-spam-box-within-cpanel\/\"},\"wordCount\":503,\"publisher\":{\"@id\":\"https:\/\/hostandtech.com\/help\/#organization\"},\"image\":{\"@id\":\"https:\/\/hostandtech.com\/help\/manage-emails\/how-to-enable-disable-spam-box-within-cpanel\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/hostandtech.com\/help\/wp-content\/uploads\/2021\/12\/Spam-Filter-e1640080911606.png\",\"keywords\":[\"cPanel\",\"cPanel Email\",\"Emails\"],\"articleSection\":[\"cPanel\",\"Manage Emails\",\"WHM\/cPanel\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/hostandtech.com\/help\/manage-emails\/how-to-enable-disable-spam-box-within-cpanel\/\",\"url\":\"https:\/\/hostandtech.com\/help\/manage-emails\/how-to-enable-disable-spam-box-within-cpanel\/\",\"name\":\"Enable\/Disable Spam Box Within cPanel & What is Spam Threshold Score\",\"isPartOf\":{\"@id\":\"https:\/\/hostandtech.com\/help\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/hostandtech.com\/help\/manage-emails\/how-to-enable-disable-spam-box-within-cpanel\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/hostandtech.com\/help\/manage-emails\/how-to-enable-disable-spam-box-within-cpanel\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/hostandtech.com\/help\/wp-content\/uploads\/2021\/12\/Spam-Filter-e1640080911606.png\",\"datePublished\":\"2021-12-02T14:16:28+00:00\",\"dateModified\":\"2021-12-25T00:14:07+00:00\",\"description\":\"you can Enable\/Disable Spam Box within cPanel by Toggle on\/of Move New Spam To A Separate Folder to protect your email from unwanted spam\",\"breadcrumb\":{\"@id\":\"https:\/\/hostandtech.com\/help\/manage-emails\/how-to-enable-disable-spam-box-within-cpanel\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/hostandtech.com\/help\/manage-emails\/how-to-enable-disable-spam-box-within-cpanel\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/hostandtech.com\/help\/manage-emails\/how-to-enable-disable-spam-box-within-cpanel\/#primaryimage\",\"url\":\"https:\/\/hostandtech.com\/help\/wp-content\/uploads\/2021\/12\/Spam-Filter-e1640080911606.png\",\"contentUrl\":\"https:\/\/hostandtech.com\/help\/wp-content\/uploads\/2021\/12\/Spam-Filter-e1640080911606.png\",\"width\":1047,\"height\":295,\"caption\":\"Spam Box\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/hostandtech.com\/help\/manage-emails\/how-to-enable-disable-spam-box-within-cpanel\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/hostandtech.com\/help\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"How To Enable\/Disable Spam Box Within cPanel\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/hostandtech.com\/help\/#website\",\"url\":\"https:\/\/hostandtech.com\/help\/\",\"name\":\"STS Host and Tech Knowledge base\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/hostandtech.com\/help\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/hostandtech.com\/help\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/hostandtech.com\/help\/#organization\",\"name\":\"STS Host and Tech Inc\",\"url\":\"https:\/\/hostandtech.com\/help\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/hostandtech.com\/help\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/hostandtech.com\/help\/wp-content\/uploads\/2022\/02\/hostandtechlogo-1.png\",\"contentUrl\":\"https:\/\/hostandtech.com\/help\/wp-content\/uploads\/2022\/02\/hostandtechlogo-1.png\",\"width\":630,\"height\":270,\"caption\":\"STS Host and Tech Inc\"},\"image\":{\"@id\":\"https:\/\/hostandtech.com\/help\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/stshostandtech\",\"https:\/\/x.com\/stshostandtech\",\"https:\/\/www.instagram.com\/stshostandtech\",\"https:\/\/www.youtube.com\/channel\/UCqJOPwWE0ILTeIScaND7enw\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/hostandtech.com\/help\/#\/schema\/person\/141140aea3ea46eb153a44601194d042\",\"name\":\"HostandTech Support\",\"url\":\"https:\/\/hostandtech.com\/help\/author\/m-hajobied\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Enable\/Disable Spam Box Within cPanel & What is Spam Threshold Score","description":"you can Enable\/Disable Spam Box within cPanel by Toggle on\/of Move New Spam To A Separate Folder to protect your email from unwanted spam","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/hostandtech.com\/help\/manage-emails\/how-to-enable-disable-spam-box-within-cpanel\/","og_locale":"en_US","og_type":"article","og_title":"Enable\/Disable Spam Box Within cPanel & What is Spam Threshold Score","og_description":"you can Enable\/Disable Spam Box within cPanel by Toggle on\/of Move New Spam To A Separate Folder to protect your email from unwanted spam","og_url":"https:\/\/hostandtech.com\/help\/manage-emails\/how-to-enable-disable-spam-box-within-cpanel\/","og_site_name":"STS Host and Tech Knowledge base","article_publisher":"https:\/\/www.facebook.com\/stshostandtech","article_published_time":"2021-12-02T14:16:28+00:00","article_modified_time":"2021-12-25T00:14:07+00:00","og_image":[{"width":1047,"height":295,"url":"https:\/\/hostandtech.com\/help\/wp-content\/uploads\/2021\/12\/Spam-Filter-e1640080911606.png","type":"image\/png"}],"author":"HostandTech Support","twitter_card":"summary_large_image","twitter_title":"Enable\/Disable Spam Box Within cPanel & What is Spam Threshold Score","twitter_description":"you can Enable\/Disable Spam Box within cPanel by Toggle on\/of Move New Spam To A Separate Folder to protect your email from unwanted spam","twitter_image":"https:\/\/hostandtech.com\/help\/wp-content\/uploads\/2021\/12\/Spam-Filter-e1640080911606.png","twitter_creator":"@stshostandtech","twitter_site":"@stshostandtech","twitter_misc":{"Written by":"HostandTech Support","Est. reading time":"6 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/hostandtech.com\/help\/manage-emails\/how-to-enable-disable-spam-box-within-cpanel\/#article","isPartOf":{"@id":"https:\/\/hostandtech.com\/help\/manage-emails\/how-to-enable-disable-spam-box-within-cpanel\/"},"author":{"name":"HostandTech Support","@id":"https:\/\/hostandtech.com\/help\/#\/schema\/person\/141140aea3ea46eb153a44601194d042"},"headline":"How To Enable\/Disable Spam Box Within cPanel","datePublished":"2021-12-02T14:16:28+00:00","dateModified":"2021-12-25T00:14:07+00:00","mainEntityOfPage":{"@id":"https:\/\/hostandtech.com\/help\/manage-emails\/how-to-enable-disable-spam-box-within-cpanel\/"},"wordCount":503,"publisher":{"@id":"https:\/\/hostandtech.com\/help\/#organization"},"image":{"@id":"https:\/\/hostandtech.com\/help\/manage-emails\/how-to-enable-disable-spam-box-within-cpanel\/#primaryimage"},"thumbnailUrl":"https:\/\/hostandtech.com\/help\/wp-content\/uploads\/2021\/12\/Spam-Filter-e1640080911606.png","keywords":["cPanel","cPanel Email","Emails"],"articleSection":["cPanel","Manage Emails","WHM\/cPanel"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/hostandtech.com\/help\/manage-emails\/how-to-enable-disable-spam-box-within-cpanel\/","url":"https:\/\/hostandtech.com\/help\/manage-emails\/how-to-enable-disable-spam-box-within-cpanel\/","name":"Enable\/Disable Spam Box Within cPanel & What is Spam Threshold Score","isPartOf":{"@id":"https:\/\/hostandtech.com\/help\/#website"},"primaryImageOfPage":{"@id":"https:\/\/hostandtech.com\/help\/manage-emails\/how-to-enable-disable-spam-box-within-cpanel\/#primaryimage"},"image":{"@id":"https:\/\/hostandtech.com\/help\/manage-emails\/how-to-enable-disable-spam-box-within-cpanel\/#primaryimage"},"thumbnailUrl":"https:\/\/hostandtech.com\/help\/wp-content\/uploads\/2021\/12\/Spam-Filter-e1640080911606.png","datePublished":"2021-12-02T14:16:28+00:00","dateModified":"2021-12-25T00:14:07+00:00","description":"you can Enable\/Disable Spam Box within cPanel by Toggle on\/of Move New Spam To A Separate Folder to protect your email from unwanted spam","breadcrumb":{"@id":"https:\/\/hostandtech.com\/help\/manage-emails\/how-to-enable-disable-spam-box-within-cpanel\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/hostandtech.com\/help\/manage-emails\/how-to-enable-disable-spam-box-within-cpanel\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/hostandtech.com\/help\/manage-emails\/how-to-enable-disable-spam-box-within-cpanel\/#primaryimage","url":"https:\/\/hostandtech.com\/help\/wp-content\/uploads\/2021\/12\/Spam-Filter-e1640080911606.png","contentUrl":"https:\/\/hostandtech.com\/help\/wp-content\/uploads\/2021\/12\/Spam-Filter-e1640080911606.png","width":1047,"height":295,"caption":"Spam Box"},{"@type":"BreadcrumbList","@id":"https:\/\/hostandtech.com\/help\/manage-emails\/how-to-enable-disable-spam-box-within-cpanel\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/hostandtech.com\/help\/"},{"@type":"ListItem","position":2,"name":"How To Enable\/Disable Spam Box Within cPanel"}]},{"@type":"WebSite","@id":"https:\/\/hostandtech.com\/help\/#website","url":"https:\/\/hostandtech.com\/help\/","name":"STS Host and Tech Knowledge base","description":"","publisher":{"@id":"https:\/\/hostandtech.com\/help\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/hostandtech.com\/help\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/hostandtech.com\/help\/#organization","name":"STS Host and Tech Inc","url":"https:\/\/hostandtech.com\/help\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/hostandtech.com\/help\/#\/schema\/logo\/image\/","url":"https:\/\/hostandtech.com\/help\/wp-content\/uploads\/2022\/02\/hostandtechlogo-1.png","contentUrl":"https:\/\/hostandtech.com\/help\/wp-content\/uploads\/2022\/02\/hostandtechlogo-1.png","width":630,"height":270,"caption":"STS Host and Tech Inc"},"image":{"@id":"https:\/\/hostandtech.com\/help\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/stshostandtech","https:\/\/x.com\/stshostandtech","https:\/\/www.instagram.com\/stshostandtech","https:\/\/www.youtube.com\/channel\/UCqJOPwWE0ILTeIScaND7enw"]},{"@type":"Person","@id":"https:\/\/hostandtech.com\/help\/#\/schema\/person\/141140aea3ea46eb153a44601194d042","name":"HostandTech Support","url":"https:\/\/hostandtech.com\/help\/author\/m-hajobied\/"}]}},"_links":{"self":[{"href":"https:\/\/hostandtech.com\/help\/wp-json\/wp\/v2\/posts\/17346","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hostandtech.com\/help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hostandtech.com\/help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hostandtech.com\/help\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/hostandtech.com\/help\/wp-json\/wp\/v2\/comments?post=17346"}],"version-history":[{"count":251,"href":"https:\/\/hostandtech.com\/help\/wp-json\/wp\/v2\/posts\/17346\/revisions"}],"predecessor-version":[{"id":20550,"href":"https:\/\/hostandtech.com\/help\/wp-json\/wp\/v2\/posts\/17346\/revisions\/20550"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/hostandtech.com\/help\/wp-json\/wp\/v2\/media\/17375"}],"wp:attachment":[{"href":"https:\/\/hostandtech.com\/help\/wp-json\/wp\/v2\/media?parent=17346"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hostandtech.com\/help\/wp-json\/wp\/v2\/categories?post=17346"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hostandtech.com\/help\/wp-json\/wp\/v2\/tags?post=17346"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}