{"id":172,"date":"2026-05-29T23:11:38","date_gmt":"2026-05-30T06:11:38","guid":{"rendered":"https:\/\/hostandtech.com\/kb\/email\/how-to-set-up-email-forwarding-cpanel\/"},"modified":"2026-05-29T23:11:38","modified_gmt":"2026-05-30T06:11:38","slug":"how-to-set-up-email-forwarding-cpanel","status":"publish","type":"post","link":"https:\/\/hostandtech.com\/kb\/email\/how-to-set-up-email-forwarding-cpanel\/","title":{"rendered":"How to Set Up Email Forwarding in cPanel (And What to Watch Out For)"},"content":{"rendered":"<h2>Overview<\/h2>\n<p>Email forwarding automatically redirects incoming messages from one email address to another. It&#8217;s one of the most common things people set up when they&#8217;re consolidating inboxes, creating role-based addresses like <code class=\"\" data-line=\"\">support@yourdomain.com<\/code>, or moving away from an old address without losing mail.<\/p>\n<p>An email alias works differently than a forwarder \u2014 technically. An alias accepts mail for an address that doesn&#8217;t have its own mailbox, and delivers it somewhere else. A forwarder does the same thing but can also be applied to an existing mailbox. In cPanel&#8217;s interface, both are managed under the same <strong>Forwarders<\/strong> tool, so for practical purposes you&#8217;ll set them up the same way.<\/p>\n<p>This article covers cPanel&#8217;s Forwarders interface (cPanel version 110+), how to forward to an external address, how to create a domain-level catch-all, and what to do when forwarded mail starts bouncing or landing in spam.<\/p>\n<h2>Prerequisites<\/h2>\n<ul>\n<li>Active hosting account with cPanel access (any tier \u2014 shared, VPS, or dedicated)<\/li>\n<li>A verified domain added to the account with DNS pointing to Host &amp; Tech nameservers<\/li>\n<li>At least one email address or domain already configured under your account<\/li>\n<li>If forwarding to an external address (e.g. Gmail, Outlook): awareness that the receiving server&#8217;s spam filters may flag forwarded mail \u2014 more on this below<\/li>\n<\/ul>\n<h2>Step-by-Step: Set Up an Email Forwarder in cPanel<\/h2>\n<h3>Step 1: Log in to cPanel and open Forwarders<\/h3>\n<ol>\n<li>Log in to your cPanel account at <code class=\"\" data-line=\"\">https:\/\/yourdomain.com:2083<\/code> (or via your Host &amp; Tech client area).<\/li>\n<li>In the <strong>Email<\/strong> section, click <strong>Forwarders<\/strong>.<\/li>\n<\/ol>\n<p>You&#8217;ll see two tabs: <strong>Email Account Forwarders<\/strong> and <strong>Domain Forwarders<\/strong>. For most setups, you want the first tab.<\/p>\n<h3>Step 2: Add a new forwarder<\/h3>\n<ol>\n<li>Click <strong>Add Forwarder<\/strong>.<\/li>\n<li>In the <strong>Address to Forward<\/strong> field, enter the local part of the address \u2014 just the part before the <code class=\"\" data-line=\"\">@<\/code> symbol. For example: <code class=\"\" data-line=\"\">hello<\/code> for <code class=\"\" data-line=\"\">hello@yourdomain.com<\/code>.<\/li>\n<li>If you have multiple domains on the account, use the dropdown to select the correct domain.<\/li>\n<li>Under <strong>Destination<\/strong>, choose one of the following:\n<ul>\n<li><strong>Forward to Email Address<\/strong> \u2014 enter the destination address, internal or external<\/li>\n<li><strong>Discard and send an error to the sender<\/strong> \u2014 useful for blocking an address cleanly<\/li>\n<li><strong>Pipe to a Program<\/strong> \u2014 advanced option for routing mail to a script; only use this if you know what you&#8217;re doing<\/li>\n<\/ul>\n<\/li>\n<li>Click <strong>Add Forwarder<\/strong> to save.<\/li>\n<\/ol>\n<p>\ud83d\udcdd <strong>Note:<\/strong> You can forward the same address to multiple destinations by adding separate forwarder entries for the same source address. cPanel will deliver a copy to each destination.<\/p>\n<h3>Step 3: Verify the forwarder is active<\/h3>\n<ol>\n<li>Back on the Forwarders page, confirm the new entry appears in the list under <strong>Email Account Forwarders<\/strong>.<\/li>\n<li>Send a test message to the source address from an external account (not the destination) and confirm it arrives at the destination.<\/li>\n<\/ol>\n<p>\u26a0 <strong>Warning:<\/strong> If the source address has an active mailbox, mail will be delivered to both the mailbox AND forwarded. If you only want forwarding and no local copy, you&#8217;ll need to either remove the mailbox or set up a forwarder that specifically discards local delivery. This catches a lot of people off guard when their mailbox quota fills up silently.<\/p>\n<h3>Step 4 (Optional): Set up a catch-all address<\/h3>\n<p>A catch-all, or default address, receives any mail sent to your domain that doesn&#8217;t match an existing mailbox or forwarder. This is useful if you&#8217;re unsure what addresses people have saved for you.<\/p>\n<ol>\n<li>On the Forwarders page, click <strong>Add Default Address<\/strong> under the <strong>Default Email Address<\/strong> section at the bottom.<\/li>\n<li>Select your domain from the dropdown.<\/li>\n<li>Choose to either forward to an email address or discard the mail. I&#8217;d recommend <strong>not<\/strong> enabling catch-all if your domain is more than a few months old \u2014 you&#8217;ll get flooded with spam sent to made-up addresses at your domain.<\/li>\n<li>Click <strong>Update<\/strong>.<\/li>\n<\/ol>\n<p>\ud83d\udcdd <strong>Note:<\/strong> Catch-all addresses are available on shared hosting plans. If you&#8217;re on a <a href=\"https:\/\/www.hostandtech.com\/shared-hosting\/\">Shared Hosting<\/a> plan and managing multiple domains, each domain has its own default address setting.<\/p>\n<h3>Step 5 (Optional): Set up a domain-level forwarder<\/h3>\n<p>If you want to forward all mail for an entire domain to a different domain \u2014 say, redirecting everything from <code class=\"\" data-line=\"\">oldcompany.com<\/code> to <code class=\"\" data-line=\"\">newcompany.com<\/code> \u2014 use the <strong>Domain Forwarders<\/strong> tab.<\/p>\n<ol>\n<li>Click the <strong>Domain Forwarders<\/strong> tab on the Forwarders page.<\/li>\n<li>Click <strong>Add Domain Forwarder<\/strong>.<\/li>\n<li>Select the source domain and enter the destination domain.<\/li>\n<li>Click <strong>Add Domain Forwarder<\/strong>.<\/li>\n<\/ol>\n<p>\u26a0 <strong>Warning:<\/strong> Domain-level forwarders will only work if the destination domain accepts the forwarded addresses. If <code class=\"\" data-line=\"\">info@newcompany.com<\/code> doesn&#8217;t exist, those messages will bounce.<\/p>\n<h2>Common Issues &amp; Troubleshooting<\/h2>\n<h3>Forwarded emails going to spam at Gmail or Outlook<\/h3>\n<p>This is the most common complaint with email forwarding, and it&#8217;s not a cPanel bug. When your server forwards a message, the original sender&#8217;s domain is preserved in the headers, but the sending IP is now your server&#8217;s. Gmail and Outlook run SPF checks against the new sending IP, which fails because your server isn&#8217;t listed in the original sender&#8217;s SPF record.<\/p>\n<p>The fix is to enable <strong>SRS (Sender Rewriting Scheme)<\/strong> on your server. In WHM, go to <strong>Exim Configuration Manager &gt; Advanced Editor<\/strong> and enable SRS rewriting. On shared hosting, contact Host &amp; Tech support to confirm whether SRS is enabled at the server level \u2014 most modern cPanel servers have it on by default as of Exim 4.90+.<\/p>\n<h3>Forwarder is set up but mail isn&#8217;t arriving at the destination<\/h3>\n<p>First, check whether the source address has a local mailbox. If it does, and that mailbox is over quota, Exim may be deferring or bouncing the message before the forwarder even runs. Check mailbox quota under <strong>Email Accounts<\/strong> in cPanel. Also verify the forwarder destination address is spelled correctly \u2014 typos here are silent failures.<\/p>\n<h3>Mail loop detected \u2014 messages bouncing with a loop error<\/h3>\n<p>This happens when you forward address A to address B, and address B forwards back to address A. It also happens if you forward a Gmail address back to itself via a connected domain. Exim will detect the loop after a few hops and reject the message with a <code class=\"\" data-line=\"\">554 mail loop detected<\/code> error. Audit your forwarder chain and remove any circular routes.<\/p>\n<h3>Catch-all is active but some addresses still bounce<\/h3>\n<p>If you&#8217;ve set a catch-all but certain addresses are still bouncing, check whether a specific forwarder or filter exists for that address set to discard. Specific forwarders always take priority over the catch-all default address. Also confirm the catch-all destination mailbox isn&#8217;t over quota.<\/p>\n<h3>Forwarder stopped working after a domain transfer or DNS change<\/h3>\n<p>Forwarders are configured at the server level, not DNS level, so a DNS change alone won&#8217;t break them. However, if the domain was removed and re-added to the account, or if the hosting account was migrated, the forwarder configuration may have been reset. Log back into cPanel, go to Forwarders, and re-add the entries. In my experience, forwarder configs are one of the things most often missed during account migrations \u2014 worth double-checking after any move.<\/p>\n<h2>FAQ<\/h2>\n<div class=\"ht-faq-section\">\n<h2>Frequently Asked Questions<\/h2>\n<div class=\"ht-faq-item\">\n<h3 class=\"ht-faq-question\">Can I forward email to Gmail or another external address?<\/h3>\n<div class=\"ht-faq-answer\">\n<p>Yes, you can forward to any external address including Gmail, Outlook, or Yahoo. The catch is that forwarded mail sometimes fails spam checks at the destination because your server&#8217;s IP isn&#8217;t in the original sender&#8217;s SPF record. If forwarded mail is landing in spam, ask your hosting provider whether SRS (Sender Rewriting Scheme) is enabled on the mail server \u2014 that usually resolves it.<\/p>\n<\/div>\n<\/div>\n<div class=\"ht-faq-item\">\n<h3 class=\"ht-faq-question\">Does email forwarding keep a copy on the server?<\/h3>\n<div class=\"ht-faq-answer\">\n<p>It depends on whether the source address has an active mailbox. If a mailbox exists for that address, cPanel will deliver a local copy AND forward. If you only want forwarding with no local copy stored, you can either delete the mailbox or contact support about configuring discard-after-forward behaviour. On busy accounts, that local copy can quietly fill your quota.<\/p>\n<\/div>\n<\/div>\n<div class=\"ht-faq-item\">\n<h3 class=\"ht-faq-question\">What&#039;s the difference between an email forwarder and an email alias?<\/h3>\n<div class=\"ht-faq-answer\">\n<p>In practical terms, very little when using cPanel. An alias accepts mail for an address that has no real mailbox and redirects it elsewhere. A forwarder does the same, but can also be added on top of an existing mailbox. Both are configured in the same Forwarders section of cPanel. The distinction matters more at the mail server configuration level than for day-to-day use.<\/p>\n<\/div>\n<\/div>\n<div class=\"ht-faq-item\">\n<h3 class=\"ht-faq-question\">How many forwarders can I create?<\/h3>\n<div class=\"ht-faq-answer\">\n<p>On most shared hosting plans, there&#8217;s no hard limit on the number of forwarders, though your hosting package may specify a maximum number of email addresses. Check your plan details in the Host &amp; Tech client area. On VPS and dedicated server accounts, limits are set by the server administrator and are generally much higher.<\/p>\n<\/div>\n<\/div>\n<div class=\"ht-faq-item\">\n<h3 class=\"ht-faq-question\">Will setting up a catch-all address increase spam to my inbox?<\/h3>\n<div class=\"ht-faq-answer\">\n<p>Almost certainly, yes \u2014 especially if your domain has been around for a while. Spammers routinely send to randomly generated addresses at known domains, and a catch-all will collect all of it. I&#8217;d strongly recommend using specific forwarders for addresses you actually need, and leaving the default address set to discard rather than forward.<\/p>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Email forwarding lets you redirect messages from one address to another without logging into a separate mailbox. Here&#8217;s how to configure it correctly in cPanel, and a few things that&#8217;ll trip you up if you&#8217;re not expecting them.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[55],"tags":[344,110,342,345,341,343,347,346],"class_list":["post-172","post","type-post","status-publish","format-standard","hentry","category-email","tag-catch-all-email","tag-cpanel-email","tag-email-alias","tag-email-configuration","tag-email-forwarding","tag-forwarders","tag-how-to-set-up-email-forwarding-in-cpanel","tag-how-to-set-up-email-forwarding-in-cpanel-and-what-to-watch-out-for"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Set Up Email Forwarding in cPanel (And What to Watch Out For)<\/title>\n<meta name=\"description\" content=\"Learn how to set up email forwarding and create email aliases in cPanel. Step-by-step guide covering forwarders, catch-all addresses, and common issues.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hostandtech.com\/kb\/email\/how-to-set-up-email-forwarding-cpanel\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Set Up Email Forwarding in cPanel (And What to Watch Out For)\" \/>\n<meta property=\"og:description\" content=\"Learn how to set up email forwarding and create email aliases in cPanel. 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