{"id":188,"date":"2026-05-31T23:03:39","date_gmt":"2026-06-01T06:03:39","guid":{"rendered":"https:\/\/hostandtech.com\/kb\/plesk-linux\/how-to-restore-backup-in-plesk\/"},"modified":"2026-05-31T23:03:39","modified_gmt":"2026-06-01T06:03:39","slug":"how-to-restore-backup-in-plesk","status":"publish","type":"post","link":"https:\/\/hostandtech.com\/kb\/plesk-linux\/how-to-restore-backup-in-plesk\/","title":{"rendered":"How to Restore a Backup in Plesk: Step-by-Step Guide"},"content":{"rendered":"<h2>Overview<\/h2>\n<p>Plesk backup recovery covers a surprisingly wide range of scenarios: rolling back a botched WordPress update, recovering a deleted email account, restoring a full subscription after a migration gone wrong, or rebuilding an entire server from a Plesk backup archive. The process differs depending on <em>what<\/em> you&#8217;re restoring and <em>where<\/em> the backup lives.<\/p>\n<p>Plesk stores backups in two places: the local backup storage on the server itself, or a remote FTP\/SFTP location you&#8217;ve configured in Backup Manager. If you&#8217;re on a managed VPS or dedicated server at Host &amp; Tech, your backup files are typically stored under <code class=\"\" data-line=\"\">\/var\/lib\/psa\/dumps\/<\/code> or in the remote storage path you set up. Knowing which one applies to you before you start saves a lot of time.<\/p>\n<p>This article covers restoring backups through the Plesk web interface (Plesk Obsidian 18.x and later), the CLI via <code class=\"\" data-line=\"\">plesk bin pmm<\/code>, and what to do when a restore fails partway through.<\/p>\n<h2>Prerequisites<\/h2>\n<ul>\n<li>Access to Plesk as Administrator (server-level restores) or as a Subscription Owner (domain-level restores)<\/li>\n<li>The backup file must already exist \u2014 either in local storage or a connected remote storage location<\/li>\n<li>Enough free disk space to unpack the archive. A good rule of thumb: you need at least 2x the compressed backup size free on the target disk<\/li>\n<li>If restoring to a different server, Plesk must be installed and the target Plesk version should match or be newer than the source<\/li>\n<li>SSH access is optional but strongly recommended for large or failed restores<\/li>\n<\/ul>\n<h2>Understanding Plesk Backup Types<\/h2>\n<p>Before jumping in, it helps to know what you&#8217;re working with. Plesk creates backups at two levels:<\/p>\n<ul>\n<li><strong>Server backup:<\/strong> Contains all subscriptions, reseller accounts, mail, databases, and Plesk configuration. Created via <em>Tools &amp; Settings &gt; Backup Manager<\/em>.<\/li>\n<li><strong>Subscription backup:<\/strong> Scoped to a single domain\/subscription. Created via the subscription&#8217;s own <em>Websites &amp; Domains &gt; Backup Manager<\/em>.<\/li>\n<\/ul>\n<p>The restore interface differs slightly between the two, but the underlying process is the same. Backup files use a <code class=\"\" data-line=\"\">.tar<\/code> extension \u2014 they&#8217;re not encrypted by default unless you enabled that option when the backup was created.<\/p>\n<h2>Step-by-Step: Restore a Subscription Backup via Plesk UI<\/h2>\n<p>This is the most common scenario \u2014 restoring a single site or domain.<\/p>\n<ol>\n<li>Log in to Plesk and navigate to the subscription you want to restore. Go to <strong>Websites &amp; Domains<\/strong>.<\/li>\n<li>Scroll down and click <strong>Backup Manager<\/strong>.<\/li>\n<li>You&#8217;ll see a list of available backups with timestamps. If you&#8217;re using remote storage and don&#8217;t see recent backups, click <strong>Retrieve List from Remote Storage<\/strong> first \u2014 this syncs the displayed list with what&#8217;s actually on the remote server.<\/li>\n<li>Click the restore icon (curved arrow) next to the backup you want to restore.<\/li>\n<li>On the restore options screen, choose what to restore:\n<ul>\n<li><strong>Mail accounts and messages<\/strong><\/li>\n<li><strong>Databases<\/strong><\/li>\n<li><strong>Website files<\/strong><\/li>\n<li><strong>DNS settings<\/strong><\/li>\n<li><strong>Subscription settings<\/strong><\/li>\n<\/ul>\n<p>\ud83d\udcdd Note: You can restore selectively. If you only need the database back, uncheck everything else. This is useful when you&#8217;ve accidentally dropped a table and don&#8217;t want to overwrite recent file changes.<\/p>\n<\/li>\n<li>If the subscription still exists on the server, choose whether to <strong>overwrite existing data<\/strong> or restore alongside it. In almost every real-world case, you want overwrite.<\/li>\n<li>Click <strong>Restore<\/strong>. Plesk will start a background task. You can monitor it under <strong>Tools &amp; Settings &gt; Background Tasks<\/strong>.<\/li>\n<\/ol>\n<p>\u26a0 Warning: Restoring website files will overwrite everything in the subscription&#8217;s httpdocs directory. If the user has made changes since the backup was taken, those changes will be lost. Double-check the backup timestamp before confirming.<\/p>\n<h2>Step-by-Step: Restore a Full Server Backup via Plesk UI<\/h2>\n<p>Use this when you need to recover multiple subscriptions or full server configuration.<\/p>\n<ol>\n<li>Log in to Plesk as <strong>Administrator<\/strong>.<\/li>\n<li>Go to <strong>Tools &amp; Settings &gt; Backup Manager<\/strong>.<\/li>\n<li>If the backup is in local storage, it&#8217;ll appear in the list. If it&#8217;s on remote storage, click <strong>Remote Storage Settings<\/strong> to confirm the connection is active, then click <strong>Browse Remote Storage<\/strong>.<\/li>\n<li>Click the restore icon next to your chosen backup.<\/li>\n<li>Select the components to restore. For a full recovery, leave everything checked.<\/li>\n<li>\ud83d\udcdd Note: Restoring <strong>Plesk configuration<\/strong> will overwrite license settings, IP assignments, and administrator passwords. If you&#8217;re restoring to a new server, make sure the IP address structure matches or Plesk will throw IP binding errors post-restore.<\/li>\n<li>Click <strong>Restore<\/strong> and monitor via <strong>Background Tasks<\/strong>.<\/li>\n<\/ol>\n<h2>Restoring via CLI (Recommended for Large Backups)<\/h2>\n<p>For backups larger than a few gigabytes, the web UI can time out mid-restore. I&#8217;d recommend using the CLI for anything over 5 GB. SSH into your server and use the <code class=\"\" data-line=\"\">plesk bin pmm<\/code> utility:<\/p>\n<div class=\"ht-code-snippet\"><button class=\"ht-code-snippet__copy\" type=\"button\" aria-label=\"Copy code\"><\/button><span class=\"ht-code-snippet__feedback\">Copied to clipboard<\/span><\/p>\n<pre class=\"ht-code-snippet__code\" id=\"code-block-1\"><code class=\"\" data-line=\"\"># List available backups in local storage\nplesk bin pmm --list-local\n\n# Restore a specific backup file (replace filename as needed)\nplesk bin pmm --restore \/var\/lib\/psa\/dumps\/backup_info_1701234567.xml -level server\n\n# Restore a single subscription backup\nplesk bin pmm --restore \/var\/lib\/psa\/dumps\/example.com_1701234567.xml -level domains<\/code><\/pre>\n<\/div>\n<p>The <code class=\"\" data-line=\"\">-level<\/code> flag controls the scope. Use <code class=\"\" data-line=\"\">server<\/code> for full restores and <code class=\"\" data-line=\"\">domains<\/code> for subscription-level restores.<\/p>\n<p>\ud83d\udcdd Note: The <code class=\"\" data-line=\"\">.xml<\/code> file is the backup metadata file \u2014 not the actual data archive. Plesk uses it as the entry point and resolves the associated <code class=\"\" data-line=\"\">.tar<\/code> files automatically. Both files must be in the same directory.<\/p>\n<h2>Uploading a Backup File from Your Local Machine<\/h2>\n<p>If the backup file isn&#8217;t already on the server (e.g., you downloaded it earlier or received it from a migration), you need to upload it first.<\/p>\n<ol>\n<li>In Plesk, go to <strong>Backup Manager<\/strong> at either the server or subscription level.<\/li>\n<li>Click <strong>Upload Backup Files to Server<\/strong>.<\/li>\n<li>Upload both the <code class=\"\" data-line=\"\">_info.xml<\/code> file and the accompanying <code class=\"\" data-line=\"\">.tar<\/code> archive(s). If the backup has multiple volumes, upload all of them.<\/li>\n<li>Once uploaded, the backup will appear in the list and you can restore it normally.<\/li>\n<\/ol>\n<p>For large files, uploading via SFTP directly to <code class=\"\" data-line=\"\">\/var\/lib\/psa\/dumps\/<\/code> is faster and more reliable than the browser upload. Use FileZilla or the <code class=\"\" data-line=\"\">scp<\/code> command:<\/p>\n<div class=\"ht-code-snippet\"><button class=\"ht-code-snippet__copy\" type=\"button\" aria-label=\"Copy code\"><\/button><span class=\"ht-code-snippet__feedback\">Copied to clipboard<\/span><\/p>\n<pre class=\"ht-code-snippet__code\" id=\"code-block-2\"><code class=\"\" data-line=\"\">scp \/local\/path\/backup_info_1701234567.xml root@your-server-ip:\/var\/lib\/psa\/dumps\/\nscp \/local\/path\/backup_1701234567.tar root@your-server-ip:\/var\/lib\/psa\/dumps\/<\/code><\/pre>\n<\/div>\n<p>After uploading, fix file ownership so Plesk can read them:<\/p>\n<div class=\"ht-code-snippet\"><button class=\"ht-code-snippet__copy\" type=\"button\" aria-label=\"Copy code\"><\/button><span class=\"ht-code-snippet__feedback\">Copied to clipboard<\/span><\/p>\n<pre class=\"ht-code-snippet__code\" id=\"code-block-3\"><code class=\"\" data-line=\"\">chown psaadm:psaadm \/var\/lib\/psa\/dumps\/backup_info_1701234567.xml\nchown psaadm:psaadm \/var\/lib\/psa\/dumps\/backup_1701234567.tar<\/code><\/pre>\n<\/div>\n<p>Skipping that <code class=\"\" data-line=\"\">chown<\/code> step is a very common cause of the &#8220;backup file not found&#8221; error in the UI. The Plesk process runs as <code class=\"\" data-line=\"\">psaadm<\/code> and can&#8217;t read files owned by root.<\/p>\n<h2>Common Issues &amp; Troubleshooting<\/h2>\n<h3>Restore Task Hangs or Shows &#8220;In Progress&#8221; for Hours<\/h3>\n<p>Large backups can take a long time, but if the progress bar hasn&#8217;t moved in over 30 minutes, the task has likely stalled. Check the Plesk task log:<\/p>\n<div class=\"ht-code-snippet\"><button class=\"ht-code-snippet__copy\" type=\"button\" aria-label=\"Copy code\"><\/button><span class=\"ht-code-snippet__feedback\">Copied to clipboard<\/span><\/p>\n<pre class=\"ht-code-snippet__code\" id=\"code-block-4\"><code class=\"\" data-line=\"\">tail -f \/var\/log\/plesk\/PMM\/plesk-pmm.log<\/code><\/pre>\n<\/div>\n<p>Look for lines with <code class=\"\" data-line=\"\">ERROR<\/code> or <code class=\"\" data-line=\"\">WARN<\/code>. Common culprits: disk full mid-restore, a corrupt archive segment, or a database import timeout. If disk space is the issue, clear space and re-run the restore via CLI rather than the UI.<\/p>\n<h3>&#8220;Backup File Not Found&#8221; Error in Backup Manager<\/h3>\n<p>This usually means the file permissions or ownership are wrong, or the <code class=\"\" data-line=\"\">_info.xml<\/code> and <code class=\"\" data-line=\"\">.tar<\/code> files aren&#8217;t in the same directory. Run the <code class=\"\" data-line=\"\">chown psaadm:psaadm<\/code> command shown above and verify both files are under <code class=\"\" data-line=\"\">\/var\/lib\/psa\/dumps\/<\/code>. Then click <strong>Rescan<\/strong> in Backup Manager.<\/p>\n<h3>Database Restore Fails with &#8220;Access Denied&#8221; or &#8220;Database Already Exists&#8221;<\/h3>\n<p>If the target database already exists with different credentials than what&#8217;s in the backup, Plesk can&#8217;t overwrite it cleanly. Drop the existing database manually before restoring, or use the selective restore option and uncheck the database, then re-import it manually via phpMyAdmin or the CLI:<\/p>\n<div class=\"ht-code-snippet\"><button class=\"ht-code-snippet__copy\" type=\"button\" aria-label=\"Copy code\"><\/button><span class=\"ht-code-snippet__feedback\">Copied to clipboard<\/span><\/p>\n<pre class=\"ht-code-snippet__code\" id=\"code-block-5\"><code class=\"\" data-line=\"\">mysql -u admin -p&#039;your_password&#039; target_db &lt; \/path\/to\/exported.sql<\/code><\/pre>\n<\/div>\n<h3>Restored Site Shows Blank Page or 500 Error<\/h3>\n<p>This usually happens when the backup was taken on a different PHP version than what&#8217;s currently active on the subscription. After restoring, go to <strong>Websites &amp; Domains &gt; PHP Settings<\/strong> and check that the PHP version matches what the application expects. Also check file permissions on <code class=\"\" data-line=\"\">httpdocs<\/code> \u2014 Plesk should set these automatically, but sometimes they come back as root-owned after a restore.<\/p>\n<h3>Mail Not Restoring Correctly<\/h3>\n<p>If email messages aren&#8217;t appearing after restore, check that the <strong>Mail accounts and messages<\/strong> checkbox was selected during restore (it&#8217;s easy to miss). Also verify mailbox disk quotas \u2014 if a mailbox was over quota at restore time, Plesk may silently skip restoring its messages. Adjust the quota under <strong>Mail &gt; [account] &gt; Mailbox<\/strong>, then restore again with only Mail selected.<\/p>\n<h2>When to Consider Professional Help<\/h2>\n<p>If you&#8217;re restoring a backup on a <a href=\"https:\/\/www.hostandtech.com\/vps-ssd-servers\">VPS SSD Hosting<\/a> plan at Host &amp; Tech and the restore keeps failing, open a support ticket with the full output of your <code class=\"\" data-line=\"\">plesk-pmm.log<\/code>. Our team can access the server directly and run the restore at the OS level if the Plesk interface is the problem \u2014 which happens more than you&#8217;d think after a control panel update goes sideways.<\/p>\n<h2>Quick Reference: Backup File Locations<\/h2>\n<ul>\n<li><strong>Local server backups:<\/strong> <code class=\"\" data-line=\"\">\/var\/lib\/psa\/dumps\/<\/code><\/li>\n<li><strong>Backup metadata:<\/strong> <code class=\"\" data-line=\"\">*_info.xml<\/code> files in the same directory<\/li>\n<li><strong>Plesk restore log:<\/strong> <code class=\"\" data-line=\"\">\/var\/log\/plesk\/PMM\/plesk-pmm.log<\/code><\/li>\n<li><strong>Plesk main log:<\/strong> <code class=\"\" data-line=\"\">\/var\/log\/plesk\/panel.log<\/code><\/li>\n<\/ul>\n<div class=\"ht-faq-section\">\n<h2>Frequently Asked Questions<\/h2>\n<div class=\"ht-faq-item\">\n<h3 class=\"ht-faq-question\">Can I restore just one file or folder from a Plesk backup?<\/h3>\n<div class=\"ht-faq-answer\">\n<p>Not directly through the Plesk UI \u2014 it restores at the subscription or component level, not individual files. To get a single file back, restore the full backup to a staging subscription (create a temporary domain), then copy the specific file out manually via SFTP. It&#8217;s an extra step, but it&#8217;s the safest approach.<\/p>\n<\/div>\n<\/div>\n<div class=\"ht-faq-item\">\n<h3 class=\"ht-faq-question\">How long does a Plesk backup restore take?<\/h3>\n<div class=\"ht-faq-answer\">\n<p>It depends heavily on the backup size and server disk speed. A 1 GB backup typically restores in 5\u201315 minutes. A 20 GB backup can take well over an hour, especially if it includes large databases. For anything substantial, run the restore via CLI using `plesk bin pmm` so a browser timeout doesn&#8217;t interrupt it.<\/p>\n<\/div>\n<\/div>\n<div class=\"ht-faq-item\">\n<h3 class=\"ht-faq-question\">Can I restore a Plesk backup to a different server?<\/h3>\n<div class=\"ht-faq-answer\">\n<p>Yes, but the target server must have Plesk installed, and the Plesk version should be the same or newer than the source. IP address bindings will likely need updating after the restore. You&#8217;ll also need to re-add any custom SSL certificates if they weren&#8217;t included in the backup scope.<\/p>\n<\/div>\n<\/div>\n<div class=\"ht-faq-item\">\n<h3 class=\"ht-faq-question\">Why can&#039;t I see my backup in Plesk Backup Manager?<\/h3>\n<div class=\"ht-faq-answer\">\n<p>The two most common reasons: the backup files are owned by root instead of psaadm (fix with `chown psaadm:psaadm`), or you&#8217;re looking at local storage but the backup is on remote storage (click &#8220;Browse Remote Storage&#8221; or &#8220;Retrieve List from Remote Storage&#8221; to sync it). Make sure both the _info.xml and .tar files are present.<\/p>\n<\/div>\n<\/div>\n<div class=\"ht-faq-item\">\n<h3 class=\"ht-faq-question\">Does restoring a Plesk backup delete existing data first?<\/h3>\n<div class=\"ht-faq-answer\">\n<p>When you choose the overwrite option, yes \u2014 Plesk replaces existing subscription data with the backup contents. If you don&#8217;t select overwrite, Plesk tries to merge, which can create duplicate database entries or conflicting files. In practice, always use overwrite for a clean restore unless you have a specific reason not to.<\/p>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Restoring a backup in Plesk is one of those tasks that looks simple until something goes wrong mid-restore. This guide walks you through every restore path \u2014 server-level, subscription-level, and file-level \u2014 with the gotchas that the official docs skip over.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[61],"tags":[426,431,62,427,156,428,430,429],"class_list":["post-188","post","type-post","status-publish","format-standard","hentry","category-plesk-linux","tag-backup-recovery","tag-how-to-restore-a-backup-in-plesk-step-by-step-guide","tag-plesk","tag-plesk-backup-manager","tag-plesk-linux","tag-plesk-restore","tag-plesk-restore-backup","tag-vps-backup"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Restore a Backup in Plesk: Step-by-Step Guide<\/title>\n<meta name=\"description\" content=\"Learn how to restore a backup in Plesk \u2014 from full server restores to single-domain recovery. 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