CodeGuard FAQ
Most frequent questions and answers
What is CodeGuard?
CodeGuard is a fully automated website backup service that gives you complete protection against data loss and malware.
Why do I need CodeGuard?
CodeGuard provides an independent offsite backup solution for your website along with daily monitoring to ensure your website is online and malware free.
How does it work?
CodeGuard takes daily automated snapshots of your website. Using these snapshots, you can restore your entire site or a specific file to an earlier version at any time.
What if I run out of storage?
Switching plans is easy! You can upgrade and increase your disk storage allowance in just a few simple clicks via our client area.
Where are backups stored?
Backups are stored on Amazon Web Services Simple Storage System which provides market leading resiliance and redundancy for your backups.
Are the backups encrypted?
Yes, backups are stored encrypted using the AES-256 Encryption Standard.
Do you backup databases?
Yes, databases can be backed up also. Database backups are supported for MySQL and MSSQL databases.
What is File Change Alert Monitoring?
CodeGuard can monitor and notify you by email when your website changes to alert you to new threats and malware.
What happens if my site gets infected?
With CodeGuard’s daily snapshots, if your website gets attacked, you can restore to a previous uninfected version at any time.