Virtual Private Server (VPS) Terms and Conditions

Introduction

This is STS Host and Tech INC’s VPS Agreement that governs the terms and conditions under which you (the “Client”) purchase a new VPS from STS Host and Tech INC. The terms “we”, “us” or “our” refer to STS Host and Tech INC. The terms “You”, “Your”, “he” and “she” refer to you as the customer, or any agent, employee, servant or person authorized to act on your behalf.

PLEASE READ THE FOLLOWING TERMS OF SERVICE CAREFULLY BEFORE USING THE SITE OR SIGNING UP FOR ANY SERVICE THAT STS HOST AND TECH INC OFFERS.

Service Delivery

We shall inform you by email when the VPS server becomes available. Invoicing shall begin on the effective date of the online launching of the VPS server. The server shall become available within a maximum of 24 hours of the effective payment date by your purchase order. Every reasonable effort is made by us to maintain the uninterrupted operation of your services.

Obligations and Liabilities

The Responsibility of Security and Protection

1. You take full responsibility for choosing highly secure passwords and for maintaining their security. You assume all risks about the consequences resulting from the loss of such password(s).
2. The security of your services is your full responsibility. Make sure you apply security tools like firewalls and anti-virus, update the system periodically, back up your data, and secure all your software.

The Responsibility of Your Activities

Your activities are your full responsibility. You assume all risks resulting from your use of:

1. The products, websites hosted, and services on your VPS server.
2. The content of information transmitted, posted, or collected, used, and updated.
3. All files, including address files.
4. The shared hosting services and all contents of your websites.

The Customer Shall Agree and Acknowledge

• They are subject to the laws applicable in the territory on which the equipment are installed.
• STS Host and Tech INC has the right to suspend the service if it is used for a prohibited activity at the place of physical location of the equipment provided by us.
• The same right applies to IP addresses. The customer acknowledges STS Host and Tech INC’s right to suspend an IP if it is used for a prohibited activity at the place of registration of the IP. We may suspend all IP addresses of the customer registered in the same location.

About Rights

We reserve the right to undertake checks to ensure that the Services are being used by the Customer in accordance with this agreement.

1. You shall pay for any license or right to use, either provided by us or with a third party, failing which STS Host and Tech INC reserves the right to suspend the service without prior notice.
2. STS Host and Tech INC has the right to suspend the Services (without prior notification) if the customer is in breach of any terms and conditions, any applicable laws and regulations in force, or any applicable third-party rights.

Outgoing Traffic Terms

No Spam or Fraudulent Emails: We do not tolerate the transmission of spam emails. We monitor all traffic to and from our web servers for indications of spamming. When we detect this, we shall inform you by email and block the server’s SMTP port. If you resolve the issue, you may request unblocking of the SMTP port by emailing us.

Any new email identified as spam will entail a new blocking of the SMTP port for a longer period to be determined at our reasonable discretion. If we block the SMTP port three times because of spam or traffic violation, we reserve the right to deny any new request for the unlocking of the SMTP port.

DDoS Attack Protection Terms

STS Host and Tech INC offers customers protection against any type of DDoS attacks including Denial of Service (DoS) or Distributed Denial of Service (DDoS). Depending on the nature and complexity of this protection service, you agree that:

• STS Host and Tech INC does not subject itself to an obligation of means.
• We may not detect the attack by the tools in place, and the tools developed do not prevent the operation of the service from being interrupted.

In the case of other computer attacks such as SQL injection, brute-force, or security vulnerability exploitation, it is your sole responsibility to protect the server against those kinds of attacks.

Prohibited Activities on VPS

STS Host and Tech INC will proceed with immediate suspension (without notice) if any of the following (including but not limited to) services or activities are found on the server:

• IRC servers.
• Traffic Exchange, HitLeap, Automated Browsing, Crawlers, iMacros, AutoSurf, etc.
• Pirated Content / Warez / Illegal Downloads or Uploads.
• IP Scanners / Port Scanning / Brute-force Programs.
• Email Spamming of any type.
• Investment Sites (HYIP, FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi, MLM/Pyramid Scheme).
• Lottery / Gambling Sites.
• MUDs / RPGs / PBBGs.
• Sites promoting hacking or illegal activities.
• Bank Debentures / Bank Debenture Trading Programs.
• Fraudulent / Phishing / Replica Sites.
• Public Proxies / Public VPNs / TOR Exit / Anonymizers.
• TeamSpeak / Mumble.
• Crypto Mining / Virtual Currency Mining (including but not limited to Bitcoin).
• DDoS-prone applications, booters, flood scripts, or IP spoofing.
• Open DNS resolvers / recursors.
• Cracking tools / illegal software key generators.
• Public Game Servers.
• File hosting services.
• Cardsharing (CCCam or equivalent).
• P2P or file-sharing networks.
• Making any files or links that breach third-party intellectual property rights publicly available.
• Hosting of abusive content (Copyright violations).

Refund Policy

None of the VPS server module and product fees are refundable, excluding the event of failure of delivery by STS Host and Tech INC as described in the Service Delivery section of these terms.

Support

Due to the specificity of the service, customers are fully in charge of the management and maintenance of their VPS. However, if they need assistance or want to leave this task to our highly-qualified administrators department, they can avail of our Managed Support service available on request.

The 24-hour, 7 days a week support offered by STS Host and Tech INC relates to hardware and network support only.