Web Hosting Terms And Conditions

Service Delivery

We shall inform the Customer by automatic e-mail when the web hosting services become available. Our company shall not be liable in case the e-mail not reach the customer’s email address. Invoicing shall begin on the effective date of the online launching of the Web Hosting services. The services shall become available in few minutes, rarely for some technical issues its took maximum 2 to 3 hours to deliver. In event of failing of service delivery on the time, the customer has right to cancel the purchase order and get full refund of the purchase order. Every reasonable effort is made by us to maintain the uninterrupted operation of your services.

Obligations And Liabilities

• The Responsibility of Security and Protection:

1. 1. You take full responsibility about choosing high secure passwords and for maintaining the security for them. You assume all the risks about the consequences resulting from the loss of such password(s).
   2. The insurance Security of your services is your full responsibility. So make sure that you are applying these steps on your product or services. Use the security tools like firewall and anti vierous etc. update the system periodically, back up your data and secure all your software.

• The Responsibility of your activities:

         Your activities is your full responsibility so only you assume all the risks resulting from the way of using the following:

• • The products, websites hosted and services on your hosting account.
  • The content of information transmitted, posted or collected, used, and updated.
  • All the files, including address files.
  • The shared hosting services and all contents of your web sites contents.

• The customer shall agrees and acknowledges to:

  • He is a subject to the laws applicable in the territory on which the equipment are installed.
  • “STS Host and Tech INC”  has the right to suspend his service if it is used for a prohibited activity at the place of physical location of the equipment provided by us.
  • You agree that the same right applies on IP addresses and the Customer acknowledges we right to suspend an IP if it is used for a prohibited activity at the place of registration of the IP. So We may suspend all the IP address of the Customer registered in the same location.

• The Customer with shared hosting and/or reseller account acknowledge :

1. 1. Not to Use over 25% of system resources, including but not limited to Memory, CPU, Disk, Network, and Bandwidth capacity, for longer than 90 seconds in any consecutive 6 hour period
   2.  Not to Execute long-running, stand-alone, unattended server-side processes, bots or daemons.
   3.  Not to run cron entries or plesk schedule with intervals of less than 15 minutes.
   4. Not to run any type of web spiders or indexers.
   5. Not to use the hosting AS backup/storage device.
   6. Not to store over 100,000 files
   7. Not to run any MySQL or MS SQL queries longer than 15 seconds.
   8. Not to store a large number of media files (audio, video, etc.)
   9. Not to send over 100 messages per hour per user and/or 300 messages per hour for a domain name. Receive a high volume of emails, by a user or domain name, in any given period of time.
   10. As Shared Hosting you are not allow to Purchase/use a Dedicated IP Address without installing an SSL Certificate.
   11. As reseller Hosting you are not allowed to Purchase/use a Dedicated IP Address without installing an SSL Certificate. Or Not assigning the IP to your customers, the customer that belong to the reseller should apply the term No 10 of this section
   12. Not to Use more than 2GB size per database.

• Data Backup:

  • We do our own data backup for .
  • We frequently make disaster Backup for shared and reseller servers data. No guarantees are made of any kind, either expressed or implied, as to the integrity of these backups.
  • Backups are made for server restoration purposes only and belong to us.
  • It is your responsibility to maintain local copies of your web contents and information.
  •  A “Backup/Restore” feature is included with each hosting plan and you can use this tool to back up your files.
  • If loss of data occurs due to an error of us, “STS Host and Tech INC” will attempt to recover the date for no charge to the client.
  • If data loss occurs due to negligence of a client in securing their account or by an action of the client, We will attempt to recover the data from the most recent archive for a $100.00 USD.

• About Rights:

1. 1. We reserves the right to undertake checks to ensure that the Services are being used by the Customer in accordance with this Contract.
   2. “STS Host and Tech INC”  has right to suspend the Services (without prior notification) in accordance with the provisions set out in the Terms and Conditions, and if the Customer is in breach of any of terms and conditions, any applicable laws and regulations in force, orany applicable third party rights whatsoever.
   3. You shall pay for any license or right to use, either provided by us, or with a third party, failing which, “STS Host and Tech INC” reserves the right to suspend the service without prior notice.

Outgoing Traffic Terms

NO Spam or fraudulent e-mails: We do not tolerate the transmission of these emails. We monitor all traffic to and from our web servers for indications of spamming. When we face this case we shall inform the Customer by e-mail and block the Server’s SMTP port. if the customer solve the case then customer may request unblocking of the SMTP port through send e-mail to us.

Any new e-mail identified as spam will entail a new blocking of the SMTP port by us for a longer period to be determined at our reasonable discretion.

If we block the SMTP three times because of spam or traffic violation, “STS Host And Tech INC” reserves the right to deny any new request for the unlocking of the SMTP port.

DOS and DDOS Attack protection’s Terms

“STS Host and tech INC” offers the customers the protection against any type of DDoS attacks including Denial of Service (DOS) or Distributed Denial of Service (DDOS).

Depending on the nature and complexity of this Protection Service, you agree that:

• “STS Host and Tech INC” does not subject to an obligation of means.
• We may not detected the attack by the tools in place, and that the tools developed do not prevent the operation of the Service to be interrupted.

In case of other computer attacks such as SQL injection, brute-force, security vulnerabilities’ exploitation etc, it is the sole responsibility of you to protect the server for those kind of attacks.